Privacy Policy

If You are accessing the Platform offered by 11Wizards and continue to use it, it will be assumed and understood that You have read the Privacy Policy herein and have agreed to the same. It is also assumed that You give us the right to make use of Your information as mentioned in the terms of this Privacy Policy. In case You are not in agreement with having Your information used as mentioned, You should stop using this site immediately. It should also be noted that 11Wizards holds the right to make changes to this Privacy Policy at any given time without any prior intimation and same shall notify you of any material changes of the Privacy Policy within 24 (twenty-four) hours of the same. If You continue to use the site even after being informed of the changes, it shall be assumed that You are in agreement and have accepted the same.

The Company wholly respects Your privacy and has taken all measures to secure and protect all Your information shared with Us. The confidentiality of any information shared by you shall be maintained. We ensure that Your information will never be distributed, marketed or sold to any third party. Your information regarding usage of the site would be kept confidential, apart from as mentioned in the Privacy Policy. In this Privacy Policy, the term ‘You’ or ‘User’ would imply to any legal or natural person who accesses the Company’s Platform.

 

Information Collected

Certain information is collected by 11Wizards when You use, register or chose to log-in to the Platform. This includes:

  1. Phone Number.
  2. Phone Make and Model
  3. IP address

 

Consent

By using Our App, it is understood that You have given Your consent to the collection and use of information provided by You to Us and Our partners and affiliates.

 

Usage of Collected Information

  1. Creating and managing user accounts and records.
  2. Administering player accounts.
  3. Providing and personalizing our services.
  4. Dealing with your enquirers and requests.
  5. Notifying you about updates to our software and/or services.
  6. Ensuring we are able to fulfil our regulatory responsibilities by verifying the accuracy of any information you give us.
  7. Audits and general regulatory compliance, crime prevention and prosecution of offenders including, where appropriate, dealing with requests for information by authorized entities for the sharing of information.
  8. Providing you with information about and support for products and services.
  9. Marketing our services or products or those of other entities within our group of companies.
  10. Supporting any of the intended purposes specifically stated at the time at which you provided the personal information.
  11. Periodic analysis and survey of the traffic to 11Wizards for market research and advertising purposes and to gather statistics, used for advertising and for determining the efficacy and popularity of 11Wizards.
  12. For meeting contract requirements.

 

Disclosure of Information

Information collected from the Users shall be disclosed if called for when 11Wizards may have to co-operate with law enforcement agencies or other third parties for enforcing laws, to assist in guarding You as well as the community as a whole from bad actors. Thus, in case there is a verified appeal by any law enforcement or other government authorities regarding any supposed illegal activity or criminal investigation, We have the right to reveal any information pertaining to You that is collected by us in the manner provided in the Privacy Policy. Abiding by the law and regulations governing the law we may have to reveal Your personal communications and other private information. Also, we might have to reveal Your personal details to the government or any third party under these scenarios.

 

Security

To preserve and safeguard all of the information You provide Us, We have adopted stringent security policies, rules, and technical safeguards. Preventing unauthorised access, improper use or disclosure, unauthorised alteration, unlawful destruction, or accidental loss of information under Our control. All employees and data processors who have access to or are involved in the processing of this information are required to respect Your privacy.

Our Platform uses the best available mechanisms to ensure that privacy of data is maintained and that such data are protected from being lost or misused.

 

Terms of Use of Collected Information

The data which is transmitted over the Internet such as conversations via chat or email, is intrinsically exposed to security risks or threats beyond the control of 11Wizards. We can, therefore, not guarantee to its users the security in relation to such information.

In the event that any user detects or suspects the breach of security in relation to their accounts on the Platform, such breach shall be informed to 11Wizards immediately.

 

Account Deactivation

If you are a registered User and you wish to discontinue your use of the Platform and the services offered herein, you just need to send an email to us at [email protected] intimating Us of your desire to deactivate/terminate your account with Us.

All data retained with us at the time of closing of account shall be deleted immediately, considering the same as the withdrawal of your consent. Only data that is to be retained by Us under any legal obligation placed on Us by the laws of India will be retained subsequent to your withdrawal of consent.

Data Protection Officer

Please find herein, details of the Data Protection Officer appointed by 11Wizards for the purposes of clarification of queries and representing Us for matters concerning data privacy of Users: [email protected]